Nexus

IT Desktop Support

Nexus works with best of breed partners to provide IT Support, which includes IT Desktop Support, IT Managed Services and IT Network Support for SME companies.

We help our clients to overcome the typical challenges associated with IT Support which could include: selecting a support provider with real-time responsiveness & guaranteed Service Level Agreements (SLAs); complicated pricing models; budget appropriate options & the ability to communicate in simple, non-technical, language.

IT Support is one element of a fully functional working environment. It requires specific consideration & planning, particularly when part of an office relocation or other change event.

While it is possible to procure this service on its own, taking this approach typically leads to increased risk due to multiple points of failure & duplication of costs.

Nexus delivers all the services required to guarantee a seamless transition from one working environment to another.

We are a specialist solution provider for all these services.

Our IT Support solution includes a wide variety of products and applications:

  • Flexible support contracts

  • Dedicated Engineers

  • Proactive Warning System

  • Options for business day; 12-hour or 24/7 support

  • Remote and onsite support

  • Guaranteed Response Times

  • End User Support

  • Spares & Loan Equipment

  • Testing & configuration

IT Support forms part of our turnkey offering, together with a host of other services, including:

  • Business relocation

  • Specialist relocation

  • Space planning and Furniture audit

  • External connectivity (leased line, business broadband, 4G solutions)

  • Wired and wireless network solution design and implementation

  • Furniture installation

  • IT and technology relocation

  • Document and archive relocation

  • Move planning and move management

  • IT solution design

  • IT Managed services

  • Certificated hardware recycling for IT and furniture (WEEE compliant)

  • Storage and logistics solutions

  • Site clearance and dilapidations

  • Building maintenance

  • Managed services

Contact us for a no obligation quick quote